WELCOME TO OUR FAMILY
Everything started with one hard-working family. Onuki san from Japan met Batzorig and Battuya, the founders of the company, and found them incredibly honest, loyal and reliable. Soon we were building Dream Gobi Lodge with his help in the Gobi Desert in 2008, followed by Terelj Hills Lodge in 2012, Peace Pub Restaurant in 2013, Bayandun farm in 2015, Lake Forest Lodge in 2017, Goodroot Meat Plant in 2019, Wellspring Voyage in 2019, and Jamo Training center in 2021.
The vision of the future came true, and we got the new one recently. "We want to become a public company in coming 5 years and the top in the traditional sectors, including tourism and hospitality, food and agriculture in coming 15 years.
The mission and the business principles did not change. They are based on People-Nature-Service, which sums up the mission "Our family will deliver valuable products and services that are the direct result of our commitment to the quality management, health, and safety standards, and our care for each other and everyone".
What does JamoGrand Network stand for? This is us getting ready to become a public company. At the same time, we partner with the local vendors, herders, and farmers. We share our best practices, we help where needs arise, and we work and learn together.
ISO 9001:2015 Quality Management System (QMS) is internationally recognized as the world’s leading quality management standard and has been implemented by over one million organizations in over 170 countries globally. Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.
In Mongolia, there are many companies, mostly in manufacturing, that have been awarded the certificate but we are not aware of any tourism companies who are certified with ISO 9001:2015. Being certified with ISO 9001 will not only help us attract more customers and earn higher profits, but it is an essential precondition for the sustainable business we are aiming to establish.
Battuya started her career in tourism successfully running Dream Gobi Lodge, in 2008. When one lodge grew up to be several, she decided to deliver no middle man travel packages to her customers. Battuya is the head and heart of the network, well respected for her honest, persistent, and dependable personality. She focuses on the meat plant and production.
Duuya worked her way up, first as a guide, then as a trip leader, a few years in operation and sales, and the project management in the last 8 years. We nickname her Multitasking machine, as she is leading the finance and procurement team, marketing and sales, along with the tour operator business.
Munkhbat started in tourism too. He leads the human resource team and has the most charming personality of all, he is well-liked and well respected in our family.
We have our own lodges in every important destination in Mongolia. These lodges are built with unique ways - traditional Mongolian ger with modern ensuite bathrooms. We have been able to achieve ISO9001:2015 international quality management system. Our lodges exemplify in Mongolia with their high-quality service, well-varied menus, and comfort options. By traveling with us, you will have no middle man access to all our lodges.
PROFESSIONAL AND FLEXIBLE
We interpret being professional as ability to stay tuned to the needs of our customers. To gain this ability, we train our guides, drivers, lodge staff for the necessary skills as well as the comprehensive knowledge of the expectations of our customers. We look for attitude and knowledge in our guides, we make sure the drivers are experienced and reliable. We train our support team to be responsive and understanding. We help the vendors to deliver their best. We are very proud of lodge staff who have been the very foundation of our success.
Sales and Support
Maagaa has officially joined our team after he earned his degree in hospitality management at the prestigious university in Mongolia. He was working as a tour guide for us and we were very happy to bring him into our support team. Maagaa is a sympathetic and caring person - often appreciated by our customers for his responsiveness and perceptiveness. Maagaa likes to play basketball which doesn't surprise us as he is 5.9 f/180cm, the tallest in our team. He is often found to be brimming with happiness coming up with the optimized itinerary for our travelers' request.
Muunuu is the know-it-how member of our team. He often quotes "When there is internet, there is nothing you can not learn". He makes sure our websites are user friendly, newsletters are reaching the customers timely, and travel itineraries are designed comprehensively. Muunuu has a degree in financial management, but he only enjoys the technical part of his profession where he would be analyzing the data. He is a sarcastic, logical and competent youth whom we rely on to fix all the technical and electronic issues.
Solongo books our hotels, ger lodges, restaurants and flights. She is often found to be checking and confirming the bookings and double checking the double checks. Solongo is a soft-spoken and a modest person. But when it comes to working with our partners, she excels at open communication and firm professionalism.
VOYAGE UNIQUE TEAM
Baaghi sometimes shows up at our office, meet and mingle with the team members and makes jokes and have fun. It is nice to get his support but also he makes sure we will be in charge of our own work.
Dream Gobi camp is an outstanding ger camp located between Dalanzadgad and Bulgan soum in
Southern Gobi Desert. It is convenient located within a one hour drive of the Flaming Cliffs,
Gobi dunes, Yol Valley. Food is excellent and prepared to very high western standards with a
super clean kitchen. The owner Bolor is very friendly and accommodating. Best of all they have in the ger bathroom and toilets!!! This ger camp is the best one in Mongolia!